INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you take custom orders?

Yes, we do!
We are happy to create custom pieces tailored to your preferences. Whether it’s a specific size, color, or a personalized touch, we love bringing unique ideas to life. Please reach out to us with your requirements and we’ll work closely with you to craft something special. Note that custom orders may require additional processing time.

Do you accept returns?

Unfortunately, we do not accept returns.
All our products are handmade and one-of-a-kind, created with great care and attention to detail. Due to their unique nature, which means we cannot offer returns or exchanges. We encourage you to review all product details carefully and contact us with any questions before placing your order.

Who pays for the shipping?

Shipping costs are the responsibility of the customer.
During checkout, shipping charges will be calculated based on your delivery location and added to your total. For custom orders, shipping fees may vary depending on the size and nature of the item. If you have any specific shipping requests or need express delivery, please let us know prior to placing your order.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS